Refund Policy

Our Philosophy

At insighthomess, we believe in fostering trust and satisfaction among our clients. While we strive to provide exceptional financial planning services, we understand that situations may arise requiring refunds. Our policy is designed to be fair, transparent, and easy to understand, ensuring you have peace of mind when engaging with our services.

Eligibility Criteria

Refunds are available for a range of our services under specific conditions. Here’s a quick overview:

Financial Consultation Services: Refunds are available if canceled within 48 hours of booking.
Subscription Services: For monthly plans, cancellations must occur before the next billing cycle begins for a refund.
Workshops and Seminars: Refund requests must be submitted at least 72 hours prior to the event start.

The Refund Process

To ensure a smooth refund process, we’ve outlined the steps below:

Submit a request through our Contact Us page or email us at support@insighthomess.com.
Our team will review your request and eligibility within 3 business days.
If approved, refunds will be processed using your original payment method within 5-7 business days.

Refund Timeframes

Once approved, refunds are typically processed as follows:

Credit/Debit Card Payments: 5-10 business days, depending on your bank.
Paypal Transactions: Within 5 business days.
Bank Transfers: 7-14 business days.

Non-Refundable Services

Certain services are non-refundable due to their nature:

Custom Financial Plans: Once delivered, these are non-refundable as they are tailored specifically to your needs.
Digital Downloads: Once accessed, no refunds are allowed.

Partial Refunds

In cases where services have been partially delivered, we may offer partial refunds. These are evaluated individually based on the extent of service provided.

Cancellation Policies

For recurring subscriptions, you can cancel anytime through your account dashboard. Cancellations take effect at the end of the billing cycle, and no further charges will be made.

Contacting Customer Service

For any refund inquiries, our customer service team is here to help. Reach out via Contact Us or call us at +19153137506. We’re committed to resolving any issues promptly.

Policy Exceptions

Certain exceptions may apply, such as promotional plans or discounted services, which will be clearly outlined at the time of purchase.

International Refunds

For clients outside the US, refunds may take longer due to international banking procedures. Any fees incurred during the refund process are the responsibility of the client.